1. 90% of all service calls take less than 60 minutes.
The majority of plumbing problems, including faucet repair/replacement, toilet repair, clogged drains, leaking drains and water lines, broken garbage disposals and many more problems should and can be repaired within 30-60 minutes of arrival. At our company, the average cost of labor for a service call is just $80.00
2. When you need a plumber, check their reviews.
A plumbing company’s reviews are available online under their business name with different sites like Google Places, Yelp, Angie’s List and Yahoo! Local. If you check their reviews for pleased customers, this could save you time, trouble and most importantly, money.
3. A leaking washing machine hose is the most commonly filed home owner insurance claim.
At our company, we provide you with the information you need to save money in the future. These rubber hoses should be replaced with stainless steel hoses.
4. Do NOT use liquid drain cleaners.
Liquid drain cleaners eat away at the coating on your pipes. Once this coating is gone, the pipe will rust and erode quickly, leaving you with a much more costly repair. We recommend using a plunger or purchasing a drain auger from your local Lowe’s Home Improvement. The cost is about $30.00
5. Tampons and Flushable wipes are NOT safe to flush regardless of what the box states.
The number one cause for clogged drains that we see here in the Durham NC area are these products. Throw them in the trash do not flush them.
6. If you have beautiful long hair, use a drain strainer.
Long hair is one of the leading causes for clogged bathtub and shower drains. If you install a $10.00 drain strainer you will save yourself the $80.00 or more it cost for us to come out to un-clog the shower drain.
7. You should know where your main shut off is and how to use it.
We receive numerous calls from panicking customers whose houses are flooding and they have no clue what to do. Be prepared to turn off your water.
8. Garbage disposals come with an allen wrench. Keep It.
That allen wrench is used to un-jam your garbage disposal. Follow the directions in your manual and this is an easy fix.
9. Garbage disposals also have a reset button on the bottom. Check it before calling a plumber.
If your disposal isn’t working, check the button on the bottom. Resetting it may fix your problem.
10. Small drips can waste over 8 gallons of water a day.
If you see your faucet leaking after you turn it off, call a plumber. This repair is minor and could save you hundreds.