Last year I had some plumbing work done and after a few months, I realized that the work that had been done was poor quality, and it didn't fix the problem. A week or so ago, I decided to try and find a new plumber. I asked everyone in our neighborhood who they used, and they all said to call Mike at Durham Plumbing Services - everyone I spoke to said great things about his service and his prices. I called Mike last week on a Wednesday and he said that he could come out any time. He came out on a Saturday to diagnose my problem, gave me an estimate, and as of yesterday, the work was done and everything looks and works great. Mike is professional, timely, and he answered all of my questions. He also guarantees his work, which is something that made me feel great about using his services. He let me know that if something stopped working, or in my case, if the pipes continued to rattle and squeak, he said he'd come back and fix it at no extra charge. I'm very pleased with his work, and I'll absolutely use his services again in the future.